Allowing customers & clients to defer payment for goods & services is a common and often necessary practice. Credit control is the totality of the policies, procedures & practices that guarantee that the total amount of credit extended and the period for which it is extended are consistent with corporate policy.

A manager responsible for credit control make sure that the company grants credit systematically, recovers the cost of extending credit & consistently meets its needs for liquid funds that customer’s pay in accordance with the terms they agreed.

Remember: it’s not sold until it’s paid for! Debt collection is the generic name for the processes and procedures adopted by organizations that have extended credit to customer’s for goods and services and find that payment is either not forthcoming or is overdue.